Terms of service

Welcome to FOIA Document Source! These Terms of Service ("Terms") govern your use of our services, including the FOIA request processing and digital download services provided by FOIA Document Source ("Company", "we", "us", or "our"). By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Services Provided

1.1 FOIA Request Processing: We offer services to facilitate the submission and management of Freedom of Information Act (FOIA) requests on behalf of our clients.

1.2 Digital Downloads: Our services include the delivery of digital files containing the results of FOIA requests.

2. Use of Services

2.1 Account Registration: To use certain features of our services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.

2.2 User Responsibilities: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Fees and Payment

3.1 Fees: Fees for our services are outlined on our website. By using our services, you agree to pay the applicable fees.

3.2 Payment: Payment must be made in advance for all services. We accept various forms of payment as indicated on our website.

3.3 Refunds: Our refund policy is detailed in our Return Policy. Refunds are only provided in cases of errors made by our company or issues with digital files, as specified in the Return Policy.

3.4 Subscription Eligibility: We reserve the right to decline, suspend, or cancel any subscription at our discretion, including where we suspect fraud, abuse of promotional or discounted pricing, or use of the service in a manner inconsistent with its intended purpose.

4. Intellectual Property

4.1 Ownership: All content and materials provided by FOIA Document Source, including but not limited to text, graphics, logos, and software, are the property of FOIA Document Source or its licensors and are protected by intellectual property laws.

4.2 License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for personal and non-commercial use, in accordance with these Terms.

5. User Conduct

5.1 Prohibited Activities: You agree not to engage in any of the following activities:

  • Violating any applicable laws or regulations.
  • Interfering with or disrupting the operation of our services.
  • Impersonating any person or entity or falsely representing your affiliation with any person or entity.
  • Attempting to gain unauthorized access to our systems or networks.

6. Disclaimer of Warranties

6.1 No Warranty: Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

7.1 No Liability: To the fullest extent permitted by law, FOIA Document Source shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our services; or (c) any errors or omissions in our services.

8. Indemnification

8.1 Indemnity: You agree to indemnify, defend, and hold harmless FOIA Document Source and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.

9. Governing Law

9.1 Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which FOIA Document Source is headquartered, without regard to its conflict of law principles.

10. Changes to Terms

10.1 Modifications: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

11. Contact Us

11.1 Contact Information: If you have any questions about these Terms, please contact us at info@foiadocs.com.